Job Opening

Job Title: Client Account Specialist

Reports to: Director, Eligibility Verification

Location: Golden, CO

Timeframe: Immediate

Responsible for managing assigned client specific activities related to eligibility services. This includes performing and possibly documenting the following activities: weekly client project updates and reporting, call monitoring, coaching call center associates on proper protocol and handling of calls for assigned client projects, ensuring call center representatives are aware of each assigned client project scope and any nuances directed by assigned clients. Responsible for managing the dissemination of information regarding assigned client projects and activities to call center and audit teams and vice versa. Responsible for managing deadlines and flow of paperwork for assigned client projects. Work very closely with management to solve customer problems and ensure that assigned client service guarantees are met. Offers reasonable and practical solutions and suggestions for process and services improvement to management.

Primary Tasks:


Please direct all inquiries and submit resumes to:
1536 Cole Blvd, Ste 350
Golden CO 80401

Confidentiality Notice:  All responses to this job posting will remain confidential and will not be shared or disclosed outside of the ConSova organization. 

ConSova Corporation is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

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