Dependent Audit Knowledge Center
Dependent Eligibility Verification
As part of an important initiative to ensure compliance and good governance as well as to reduce costs for team members, Consova is reviewing and verifying eligibility for covered dependents in the Michaels Stores health plans. As a part of this initiative, if you have one or more dependents enrolled in a Michaels Stores plan you will be requested to verify their eligibility.
If you have any questions regarding the verification process or need further assistance on where to obtain the requested documentation, please contact Consova directly at 855-261-6217 between the hours of 7:30am - 6:00pm Central.
Please visit our secured iVAC site (Interactive Verification Assistance Center) to view the documentation requested to verify eligibility for your dependents, the current status of documents submitted, update your mailing address or upload document images.
Please visit our secure iVerify site to view the documentation requested to verify eligibility for your dependents, the current status of documents submitted, update your mailing address, or upload document images.